Your Privacy Rights

Effective Date 8/30/2017

Your California Privacy Rights

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes within the previous calendar year.

To make such a request, please write us at:
Evans Hotels
Attn: Legal Department, Privacy
CA Privacy Rightss
998 W. Mission Bay Drives
San Diego, CA 92109

Our Privacy Policy

Thank you for visiting our website!

This policy explains how we collect, use and disclose personal information of our users and guests as well as your choices regarding your personal information.

This policy has been adopted by and applies to all of the related legal entities that manage and operate the Lodge at Torrey Pines and its direct and indirect subsidiaries and affiliates (collectively referred to as “Evans Hotels” “our,” “us,” or “we”). When we refer to “our Website,” we mean any of the following Evans Hotels websites: LodgeTorreyPines.com, EvansHotels.com, BahiaHotel.com, Sternwheelers.com, CatamaranResort.com, SpaTorreyPines.com or CelebrateTheCraft.com. This policy does not apply to our career center website which is subject to a separate privacy policy. Our Website contains links to other websites operated by third parties. When you access any such website, use of information you provide will be governed by the privacy policy of the operator of the site you are visiting. Evans Hotels is not responsible for the privacy practices or policies of such third party websites.

The Information We Collect

Information You Share with Us. We collect personal information you provide to us that is required or relevant for the transaction or interaction. For example, we collect information when you make a reservation, register as a guest, purchase a product from our online gift shop, participate in a marketing promotion such as a sweepstakes, subscribe to our newsletters, submit an inquiry, register for an event, request a service, respond to a survey, interact on social media or otherwise communicate or engage with us electronically, telephonically or in-person.

The type of personal information we may collect typically includes your name, physical address, telephone number, email address and guest preferences or other relationship information. When you make a purchase or a reservation or register as a guest, we (or our third party payment processor) may also collect your credit card or debit card information, billing address and photo identification.

Information Provided by Others. We may also obtain or collect personal information when others provide us with information on your behalf for the purpose of making a purchase or securing a reservation. This information typically includes your name, address, email address, phone number and any guest preferences. For example, your travel agent or an online travel agency may provide us with your contact information for purposes of securing a guest room reservation at our property at your request. Similarly, your contact information may be provided to us by a third party service or application, such as Open Table, if you have made a reservation to dine with us using their application. We may also collect information about you if you make content and information publicly available on social media such as profile information.

Information We Collect Automatically. We do not collect personal information from persons who simply browse our Website. The information we (or our third party service providers) may automatically collect includes information such as the name of your domain and host, Internet Protocol address, the type of browser and operating system you used, device information, location information, date and time you visited the Website, browsing behavior, email open rates and information used to recognize your computer when you log into your account or use the shopping cart. This information is collected through the use of tracking technologies such as cookies, web beacons and other similar technologies.

Use Of Personal Information

Provide services and products and complete transactions. Your personal information is collected and used to assist us, or our third party service providers, in providing services and products and completing transactions. These uses include making your reservations, reconciling billing statements, completing transactions you’ve requested, providing information, services and products you request or prefer or verifying credit or debit card authenticity and limits in connection with a transaction. It may also be used by us to contact you after your visit, purchase or service to follow up on matters that may arise during your visit, purchase or service or carry out any other purpose that is conveyed to you at the time the information was collected.

To keep you informed, marketing promotions and market research. Your personal information is collected and used to assist us, or our third party service providers, in connection with our communication and marketing promotions to, for example, deliver email newsletters about our properties, special events, promotions or similar news; determine eligibility criteria, make announcements and contact you in connection with a sweepstakes, contest or promotion; in connection with guest satisfaction surveys, focus group studies; or to personalize our services and provide advertisements, content, or features that are targeted toward your interests; or to deliver other information you have requested. If you do not wish to receive our marketing newsletters, you may unsubscribe by following the instructions to unsubscribe on the email.

Sharing Of Information

We do not sell, trade or rent your personal information to others. We may share personal information about you outside of Evans Hotels including as follows:

  • with third parties who complete transactions or perform services on our behalf;
  • in connection with, or during negotiations of, a corporate business transaction such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganization or sale of the company assets;
  • in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or is required by any applicable law, rule or regulation;
  • to protect against suspected fraudulent or illegal activity such as credit card fraud or identity theft;
  • to enforce our agreements and policies or to protect the rights, property and safety of us, our guests or any other persons;
  • with your consent.

We may also share aggregated or de-identified information, which cannot reasonably be linked to you.

Do Not Track Signals and Third Party Analytics and Services

Some browsers offer a “Do Not Track” (“DNT”) option whereby users can indicate their preference regarding online tracking and cross-site tracking. While you may enable the DNT setting on your browser, we do not change our practices in response to a DNT signal.

We may also engage third party service providers to serve our advertisements to you or to provide analytics services to us (such as Google Analytics) to help us improve our Website and services and understand how users are using our Website. This information may be used by us and these third parties to analyze and track data, determine the popularity of certain content, deliver our advertising to you and better understand your online activity. These third party service providers, may use cookies and other tracking technology from their own servers which will be able to track website visitors throughout our Website and through other sites that use those services. Similarly, third parties who have content embedded on our Website (such as the social features) may also utilize similar tracking technology. This policy does not apply to, and we are not responsible for, third party cookies, web beacons, or other tracking technologies.

Security

Evans Hotels takes reasonable measures, including administrative, technical, and physical safeguards, to protect personal information about you from loss, theft, misuse, unauthorized access and disclosure.

Changes To Privacy Policy

We may update this policy to reflect changes in our information practices, and may apply any changes to information previously collected, as permitted by law. If we make changes, we will notify you by revising the Effective Date of the policy above and, in some cases we may provide you with more prominent notice (such as adding a statement to our homepage). We encourage you to periodically review the policy to stay informed about our information practices and the ways you can help protect your privacy.

How You Can Access or Correct Your Information

You can request a copy of the personal information that we have collected about you via our Website or other online communications by contacting us at the address below. You can also have factual inaccuracies in this information corrected by contacting this same group.

If you would like to contact us for any reason regarding our privacy practices, please contact us at:
Evans Hotels
Attn: Legal Department, Privacy
998 W. Mission Bay Drive
San Diego, California 92109